Salary: $52,000-$56,000 DOE
ASSISTANT WAREHOUSE MANAGER
Full Time Salaried
The ASSISTANT WAREHOUSE MANAGER will support the Warehouse Manager in management of teams and events execution. Areas of support include, but
are not limited to; attending pertinent operational meetings, fleet management,
curation and management of daily task lists, ensuring complete and accurate equipment pulls, facilitating training and staff oversight, and communications within and between departments. They are responsible for and can delegate tasks
pertaining to worksheets, timelines, equipment pulls, and vehicle care and maintenance. Additionally, they
will retain responsibility for duties listed in the Warehouse Staff and Lead job descriptions. This position reports to the WAREHOUSE MANAGER (WHM).
ADMINISTRATION
Foster impeccable communication with all department heads kitchen, sales, equipment, and managers to ensure best possible outcomes for all events at all times
Attend and participate in All Leadership Team (ALT) meetings and identify, evaluate, and respond to meeting topics as they relate to areas for improvement
Attend and participate in pertinent Operations meetings to identify, evaluate, and respond to meeting topics as they relate to areas for improvement
Accurately code and submit receipts and invoices within 24 hours of purchase
Proficiency and full utilization of CG core software such as Microsoft Office, Google Workspace, Total Party Planner (TPP), Nowsta, Ramp, and other systems as required
Ensure all Warehouse spaces are compliant with MN health department regulations
Respond to all work-related communications in a timely and professional manner
Assist with management of add-on events and updates
Oversee and institute necessary protocols for an organized, clean, and safe warehouse environment
Field, answer, and ask questions on behalf of the department as needed
STAFF MANAGEMENT
Schedule Warehouse Staff weekly via Nowsta, referencing workload, expos, and keeping labor KPIs in mind Monitor staffs clocked in hours in Nowsta for errors and discrepancies, submitting employee hours to payroll bi-weekly and submitting sick/safe as needed
Manage hourly employees workload and scheduling in order to avoid overtime - watch, notify, and redirect
Assist Warehouse Manager with execution of training and support of new warehouse employees, and ensure proper utilization of the CG Passport System
Ensure staff are completing all equipment pulls thoroughly, accurately, and in a timely manner
Assist with the coordination of the daily and weekly staff assignments and to-do lists, including polishing and folding needs, in tandem with the WH Leads - updating list as departmental needs change Oversee the execution and assignment of said to-do lists, pulls, and expos by hourly Warehouse Staff
Guide staff by setting expectations, course correcting, identifying areas for improvement, and issuing warnings, as needed
Oversee training and set expectations for all trainees in tandem and as directed by WH Manager
Assist with the hiring process for all Warehouse Staff and oversee training in coordination with their directs
Assist WH Manager with the composition of performance evaluations of the warehouse staff
CHOWGIRLS EVENTS
Utilize details from Packet Meeting, TPP, and communication with all relevant departments key contacts, plan and execute the exceptional fulfillment of all equipment resource needs for each event at Chowgirls Catering Ensure all equipment pulls are complete, accurate, effective, timely, and are in line with our determined Chowgirls aesthetic vision and commitment to sustainability
Have a full understanding of event worksheets as they pertain to equipment and timelines
Oversee the expo and assistance of Event Managers in loading their coordinating vehicles safely and properly
Expedite Chowgirls pick-ups and deliveries as needed
Assist other staff assigned to Chowgirls pick-ups and deliveries as needed, including with loading, ensuring timely departures
Ensuring accuracy and display of Daily Timeline on digital signage board
Respond to event updates and add-ons within 4 hours, updating all team materials accordingly and delegating necessary changes
Maintain accurate and up to date expo times in the Warehouse Google Calendar as directed
Work in coordination with the Warehouse Manager, Event Producer, Event Design Team, and Chief Creative Officer (CCO) to ensure the overall proper vision for buffet/service design is implemented utilizing the guidance of aforementioned parties
Order coffee & tea as needed
Ensure leads are calculating and posting the weekly non-alcoholic beverage needs (e.g. coffee)
Regularly review coffee making procedure and training, quality assurance, and equipment calibration with coffee vendor
EQUIPMENT & SPACE MANAGEMENT
Prioritize cost, shipping, and sustainability while incorporating CG values in any equipment purchasing
Oversee and/or delegate the maintenance, repair, or replacement of broken wares Keep detailed and current inventory of equipment and compostable wares as delegated by Warehouse Manager
Alert Warehouse Manager and Event Producer of low inventory, breakage, or inaccurate counts
Create, document and implement systems and processes as needed to ensure equipment remains functional, clean, intact, and returns to the Warehouse post-event
Maintain stocking of the various Event Kits and their contents; implement changes as needed
Manage layout and organization of the warehouse, pods, and storage unit to maximize efficiencies and maintain order, cleanliness, and safety
Work with Facilities Manager to ensure grounds and facilities are presentable and in working order, including dock, grounds, and sidewalks
Work with dish department to ensure dishes coming out of the dish pit are clean, functional, and properly returned
Facilitate and schedule the pick up and delivery of outside rentals
FLEET MANAGEMENT / FLEET SAFETY
Oversee Fleet Management in tandem with the WHM, completing duties such as Weekly vehicle assignments
Assessing additional vehicle rental needs and ordering accordingly
Maintain vehicle logs and regularly update vehicle database
Working with the Warehouse Staff and Leads to ensure vehicles are clean and in working order
Discuss and schedule regular maintenance and repairs for vehicle fleet as approved by the Director of Operations, ensuring scheduled down time considers our CG event schedule if possible
Ensure Chowgirls vehicle fleet is clean and in working order, including scheduling of regular preventative maintenance and as-needed repairs as approved by Director of Operations
Facilitate the implementation and maintenance of the Fleet Safety Program in partnership with the hospitality department
Work with municipalities to secure parking permits and hooded meters, as requested
JOB REQUIREMENTS
Valid Drivers License
DOT Certification
Ability to lift 50 pounds, use ladders, and be on your feet for 8+ hours at a time
Knowledge or experience in events and or service
Ability to multi-task and complete necessities without additional direction
Ability to see the big picture while remaining detail oriented
COMMUNICATION
Proactively communicate work and personal schedule through Slack
Attend and actively participate in all required company meetings
Respond to internal and external communications within 12 hours
Present a professional positive attitude among coworkers, vendors, and clients
Facilitate information flows throughout workplace
Maintain availability for communication by phone, Slack, and email
HUMAN RESOURCES
Maintain employee privacy at all times
Be aware of MN employment laws
Keep all Chowgirls information confidential, including internal documents, policies, procedures, recipes, and customer/venue/vendor information
Maintain general knowledge of Chowgirls handbook, history, values, and vision
Always promote Chowgirls in a positive light at the office, on social media, and in the community
CULTURE
Participate in Chowgirls training programs
Cultivate general knowledge of Chowgirls handbook, history, values, and vision
Guide peers and Chowgirls forward by sharing identified strengths or skill areas of specialization
Commit to professional development, building a broad portfolio of skills and increasing mastery of current skills
Uphold Chowgirls commitment to Diversity, Equity, and Inclusion