Summary The Quality Lab Technician is primarily responsible for obtaining test samples, performing testing procedures according to standard operating procedures (SOPs), and documenting and distributing test results to applicable persons to ensure products meet Ashley's customers' needs. When test results indicate a need for immediate managerial action, this position will advise as such in a timely manner. This position is also responsible administering cross-training to other lab technicians as well. Responsibilities Obtain samples for testing according to standard operating procedures (SOPs). Samples are to be tested by strictly utilizing the prescribed methods. Assist in the periodic revising or developing of SOPs based on customer's feedback and historical experiences. Accurately compile and enter test results into appropriate systems. Dispose of samples according to standard operating procedures. Communicate out of spec test results to the Lab Manager and other appropriate personnel in a timely manner. Review physical samples with the Lab Manager to reach congruency that the item is out of spec and aid in the determination of the appropriate course of action. Periodically Cross-train other team members to ensure consistency and efficient use of staff. Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities. Demonstrate the Company's Core and Growth Values in the performance of all job functions. Maintain reliable attendance. Support and ensure Ashley Furniture's policies and procedures are followed. Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup. Complete other assignments and special projects as requested. Other Information Are you observant and detail oriented with a logical approach to your work? Does working in state-of-the-art testing labs get you excited? Do you want to take that excitement and knowledge and work for a World-Class organization? Then apply today to our Quality Team at Ashley Furniture - the World's Largest Furniture Manufacturer! With physical testing labs worldwide, we can continually analyze the quality of our raw materials, construction methods, and finished products.Our labs stay in constant communication as tests and product standards are developed and executed both in the lab and on the factory floor. Quality Lab Technician What Will You Do? You will be responsible for obtaining test samples, performing testing procedures according to standard operating procedures (SOPs), and documenting and distributing test results to applicable persons to ensure products meet Ashley's customers' needs.When test results indicate a need for immediate managerial action, this position will advise as such in a timely manner. This position is also responsible administering cross-training to other lab technicians as well. What Do You Need? • High School Diploma or equivalent • 2 years' experience in a manufacturing environment • Experience in a testing environment Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.