Catbird is looking for a full-time Fulfillment Assistant to join our our Warehouse Fulfillment team. Must be able to work during operating hours of 8:30am to 5:30pm, Monday through Friday. Some weekends during the holiday season will be required. Hourly rate is $21/hr. About Catbird In over 21 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing - what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold. The key to our success is remaining true to our values: -We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity -We believe in making and selling things people will want to keep forever and will bring continuous joy. -We believe in doing everything we can ourselves. -We believe in always thinking of the long game and not focusing on a quick profit. -We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow. -We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty. Key Responsibilities Pick, pack, and ship e-commerce and retail orders using a handheld device Clear and concise communication, both written and verbal Ability to manage time effectively and prioritize time sensitive tasks Ability to work independently and within a team environment Assembly and prep work (build boxes, label and package product, kit gifts) Maintain KPIs while ensuring fulfillment accuracy Be willing and able to train seasonal employees during the holiday season Assist in physical inventory and cycle counts Keep a clean and organized work station; replenish stock supplies as needed Develop familiarity and knowledge of the company's product line, and quality standards Ability to recognize order and item issues (including count and quality variances) and report it to leadership team Adhere to our time and attendance policy Assist with any ad-hoc tasks as assigned by leadership team Our Ideal Candidate Great at (and enjoy!) making a pretty package quickly Detail-oriented, with the ability and patience to work with small + delicate items Ability to communicate professionally and effectively with others, while fostering a warm team environment Ability to stand for long periods of time, up to 6 hours a day Warehouse experience and/or jewelry knowledge is a plus! Must be available for early shifts at BNY; start times vary- as early as 8:30 a.m. and as early as 7:30 a.m. during holiday season MUST be available from Thanksgiving through Christmas (Please do not apply if you know you will be away during that time) Perks & Benefits Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision. 15 vacation days and 7 sick days, plus an extra day off during the month of your birthday 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds. Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year Parental Leave: 12 weeks are 100% paid. The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others. A generous employee discount Pre-taxed MetroCards to save money on getting to work! Discounted Citi Bike Annual Membership Team bonding events & company wide celebrations A warm, casual work environment where people can really be themselves Compensation: $21/hr plus benefits